Generate actionable insights from every customer touch point

face-to-face analytics


Telephone analytics


Video analytics


Digital copy analytics

Digital text

Printed text analytics

Printed copy

Gather valuable data from conversation recordings and written text

Automatically organise data at scale through intelligent filters

Use AI to draw ground-breaking insights and drive extraordinary efficiencies

Recordsure is a transformational regtech solution designed to drive performance and culture within finance and government. We are firm believers that knowledge is power, and specialise in unlocking unparalleled intelligence and efficiencies to keep our partners ahead of the curve.

our story

Imagine having a comprehensive view of every customer interaction, completely eliminating the need for incomplete random sampling


Automate labour-intensive internal processes to drive efficiencies across the organisation

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Operations | Recordsure
Sales and customer care | Recordsure


Optimise customer experience across the board and make every rep a star performer

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Automatically flag high-risk interactions and potentially vulnerable customers

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Compliance | Recordsure
Training | Recordsure


Define what excellence looks like and then share best practice with the team

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time saving efficiencies vs traditional methods

review coverage - no more need for incomplete random sampling

cost saving in past business reviews

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Latest accreditations

Recordsure | Fintech 100 icon

Fintech 100

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Recordsure | Power 50 icon

Fintech Power 50

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RegTech 100

Regtech 100

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Latest Insights

voice technology and compliance

Voice technology and compliance: keeping pace with spiralling customer expectations

| Blog | No Comments

Does technology change human behaviour, or is it behaviour which drives changes in technology?

Joanne Smith opens the market at London Stock Exchange

Recordsure and TCC Founder Joanne Smith opens trading at London Stock Exchange

| Blog | No Comments

Joanne Smith, Founder and Group CEO of Recordsure & TCC has been invited to open trading at the London Stock Exchange.

How can AI help support vulnerable customers?

How can AI help support vulnerable customers?

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Recordsure Head of Research, Simon Worgan, speaks on how AI will change the way firms support vulnerable customers and how this could reshape the regulatory landscape

Joe Norburn, new Recordsure CEO

Recordsure appoints new CEO as the group reaches for new heights

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Recordsure and sister company TCC have today announced the appointment of new CEOs as the group reaches for new heights

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