Recordsure is a unique SaaS platform leveraging three proprietary solutions that can be used individually or as an end-to-end system:
Record face-to-face conversations with the highest quality. Never miss a word of the interactions that matter.
Review recorded conversations efficiently and with ease. Segment dialogue into key themes based on your own compliance and quality metrics.
Pinpoint, analyse and address specific problem areas to generate targeted management intelligence for your assurance and customer service teams.
Evaluating Conversation Analytics
Our step-by-step guide outlines the key questions you need to consider when evaluating the variety of conversation and speech analytics options available:
Step 1 – How important is transcription to you?
Step 2 – Can you easily navigate to the audio you want?
Step 3 – Does it meet business objectives effectively?
Download now to ensure you choose a speech analytics solution that delivers a return on investment.
Recordsure combines the expertise of leading compliance specialists, data scientists and linguistics experts to provide a powerful new way to address the compliance and quality monitoring challenges faced by your organisation.
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