Recordsure is a unique SaaS platform leveraging three proprietary solutions that can be used individually or as an end-to-end system:

Capture

Record face-to-face conversations with the highest quality. Never miss a word of the interactions that matter.

Classify

Review recorded conversations efficiently and with ease. Segment dialogue into key themes based on your own compliance and quality metrics.

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Assure

Pinpoint, analyse and address specific problem areas to generate targeted management intelligence for your assurance and customer service teams.

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Part of the RegTech 100

Recordsure has been recognised in the RegTech 100, a listing of the “world’s most innovative providers of technology solutions that address the challenges and opportunities of dealing with regulatory issues.”

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RegTech 100

Latest Insight

Do voice analytics and automation have a place in complex sectors?

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There are a number of key areas technology can take the weight of admin off people’s shoulders allowing them to focus their time and energy on the areas they can truly shine

Proposed conversation recording changes

How should CMCs prepare for the FCA’s proposed rules on conversation recording?

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What are the conversation recording rules the FCA has proposed, why they come as no surprise and how affected CMCs can take advantage

Evolution of voice analytics

From Skynet to Siri: the evolution of AI and voice integrated tools

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We take a look at how artificial intelligence is being perceived differently over time, why voice analytics is becoming an increasingly valuable tool for businesses and whether the software will ever be able to understand human conversation better than a human can.

Regtech and change management

RegTech and identifying the need for change

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There is a lot of excitement in the world of Regtech at the moment. New technologies are emerging at an incredible rate, customer expectations are evolving rapidly, and we are witnessing a growing trend of innovative solutions towards regulatory challenges.