Recordsure is a unique SaaS platform leveraging three proprietary solutions that can be used individually or as an end-to-end system:
Capture
Record face-to-face conversations with the highest quality. Never miss a word of the interactions that matter.
Classify
Review recorded conversations efficiently and with ease. Segment dialogue into key themes based on your own compliance and quality metrics.
Assure
Pinpoint, analyse and address specific problem areas to generate targeted management intelligence for your assurance and customer service teams.
The Team
Recordsure combines the expertise of leading compliance specialists, data scientists and linguistics experts to provide a powerful new way to address the compliance and quality monitoring challenges faced by your organisation.
Meet the Team
Latest Insight
Whilst speech analytics technologies have been available for many years, it is only recently that products have evolved to the point where they can demonstrate significant return on investment (ROI)....
The Financial Conduct Authority (FCA) has unveiled an ambitious new business plan which outlines a renewed mission to not only burnish the authority of the regulator, but to also better navigate “technological change” in the financial services industry. The team…
Are the days of large compliance teams numbered? They’re unlikely to disappear completely but the days of increasing numbers and cost will be a thing of the past as recent research is beginning to evidence. According to business-standard.com, a number…
Watch the video to find out how Recordsure enables your business to unlock superior customer experiences by understanding and optimising the conversations between your customers and staff. Discover how it...