Capture
Record face-to-face conversations with the highest quality. Never miss a word of the interactions that matter.
Classify
Review recorded conversations efficiently and with ease. Segment dialogue into key themes based on your own compliance and quality metrics.
Assure
Pinpoint, analyse and address specific problem areas to generate targeted management intelligence for your assurance and customer service teams.
Used by…
See How Recordsure Works
The Team
Recordsure combines the expertise of leading compliance specialists, data scientists and linguistics experts to provide a powerful new way to address the compliance and quality monitoring challenges faced by your organisation.
Meet the Team
Latest Insight
Make every conversation count with Recordsure – a revolutionary new solution that turns business conversations into powerful insight to help organisations meet their needs. Watch the short video to see how it works!
For a while now, the rise of artificial intelligence (AI) has been accompanied by the fear of a so-called ‘Robopocalypse’ – the new order in which machines take over and automation sees countless jobs axed as a result. While there’s…
The Banker’s Joy Macknight talks to our very own Joanne Smith, CEO about Recordsure and how we use artificial intelligence to capture, classify and analyse complex financial or regulatory conversations for...
NatWest is trialling technology to give customers confidence they are getting the best possible information and advice. The bank has partnered with Recordsure and is exploring how its RegTech recording and analysis solution could be used to improve and monitor…