Face-to-face
Telephony
Video
Digital text
Printed copy
Gather valuable data from conversation recordings and written text
Automatically organise data at scale through intelligent filters
Use AI to draw ground-breaking insights and drive extraordinary efficiencies
our story
Imagine having a comprehensive view of every customer interaction, completely eliminating the need for incomplete random sampling
Operations
Automate labour-intensive internal processes to drive efficiencies across the organisation
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Compliance
Automatically flag high-risk interactions and potentially vulnerable customers
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time saving efficiencies vs traditional methods
review coverage - no more need for incomplete random sampling
cost saving in past business reviews
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Latest accreditations
Latest Insights
Does technology change human behaviour, or is it behaviour which drives changes in technology?
Joanne Smith, Founder and Group CEO of Recordsure & TCC has been invited to open trading at the London Stock Exchange.
Recordsure Head of Research, Simon Worgan, speaks on how AI will change the way firms support vulnerable customers and how this could reshape the regulatory landscape
Recordsure and sister company TCC have today announced the appointment of new CEOs as the group reaches for new heights
